Skip to main content

Bot Conversation Starter



When confronted with an open-ended UI such as the text box of a chatbot, it can be bewildering for the user to know where to start.

Example of bot conversation starter with a binary yes/no prompt to help guide the user through a natural conversation flow
A chatbot application provides a prompt question that helps direct the conversational flow for the user to help guide it through the functions of the app.


On first use, the bot asks questions that prompt predictable responses from the user, guiding feature discovery and setting user expectations around the user experience to follow.


Interacting with bots is still a relatively new experience for many, so curating pathways for new users is vital for creating a good first impression.