Communication

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In order to understand the likelihood of success, the user wants to know how effective the algorithm is before initiating an operation. 

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If the AI in a system generates inaccurate results causing confusion or offense (or otherwise unsettling the user), the user wants to know that this is a possibility. 

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Users want to know what is being said in video content. The system designers want to facilitate this without manually transcribing all videos.

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Where there is a lot of body text, users with cognitive or literacy issues want to know what is contained within that content without having to read the whole text. 

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The user wants to know, in general terms, how the AI is operating: what it takes as inputs, what calculations it runs, and what it outputs.

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The user wants to interact with a voice interface which uses a voice that isn’t distinctly male or female. 

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Users want to know how much trust to place in a system's intelligence, especially in critical applications such as the diagnosis of health issues.

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Users want to know what the AI being used in the application is actually capable of.

Application

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While an AI chatbot learns from users, some of them want to bias that AI towards using offensive language and repeating bigoted opinions.

Application

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The user does not want to be insulted, offended, triggered, or otherwise unsettled by a chatbot.